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Help Desk |
Hardware |
Warrantee |
Software Test |
User Manual |
Installation |
Trouble Shooting |
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For customer help
desk support please call:
We are committed to provide premium
customer service to our clients. Depending on the product and service
requested, we provide our clients with on-site and off-site remote
support.
WorldMedic Corporation Inc.
No.1 WorldMedic Bldg. Ramindra 42/1
Ramindra Rd.
Kannayao Bangkok 10230 Thailand.
Tel. (+66)
0-2949-7816-20 Fax. (+66)
0-2949-7816-20
Ext. 14
Call Center (+66)
0-2949-7806
Email:
worldmedic@worldmedicsoft.com
Website:
www.worldmedicsoft.com
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Data
Conversion and Extraction
- We provide data conversion and
data extraction service for data in current software system
- Data conversion for many legacy
DOS-based programs such as CPM and Clinic Assist
- Data conversion for Windows-based
systems such as
Customisation
- We provide program customisation
for both software feature enhancement as well as customised
reporting
- Customised report listings such as
patient label formating, doctor listing etc
- Data conversion for Windows-based
systems such as Clinic Management System
- Data extraction for customised
reporting eg printing Patient records registered after Year 2000
- Data extraction for customised
summary reporting eg Sales Revenue Summary Report
- Depending on project scope, we
also provide customised development for special projects
On-site/Technical Support Service
- You can access to our
on-site/technical support services through our Assurance/Maintenance
Programme.
- As our Maintenance Programme
subscriber, our team of technica support personnels would provide
you with on-site service based on a regular maintenance schedule.
Remote Support
In
many cases we can dial in remotely to client sites and even
assume ‘virtual control’ of a client PC which can be useful
in allowing the client to demonstrate their problem and our
support staff to work through the resolution as the customer
watches.
TeamViewer
Turnkey are also pleased to offer our customers the
TeamViewer
service.
TeamViewer establishes connections to any PC all around the
world within just a few seconds. You can remote control your
partner's PC as if you were sitting in right front of it.
Find out why more than 4.000.000 users trust TeamViewer.
Simply clicking the link below immediately downloads the
support program. Once you have done this, run the program
and you will be prompted with a unique ID and Password which
you quote to our support team.
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