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Support  


   

For customer help desk support please call:

We are committed to provide premium customer service to our clients. Depending on the product and service requested, we provide our clients with on-site and off-site remote support.
 

WorldMedic Information & Technology Co., Ltd.
No.1 WorldMedic Bldg. Ramindra 42/1 Ramindra Rd.
Kannayao  Bangkok 10230 Thailand.
Tel. (+66) 0-2949-7816-20  Fax. (+66) 0-2949-7816-20 Ext. 14
Call Center  (+66) 0-2949-7806 
Email:
[email protected]
Website:
www.worldmedicsoft.com

Data Conversion and Extraction

  • We provide data conversion and data extraction service for data in current software system
  • Data conversion for many legacy DOS-based programs such as CPM and Clinic Assist
  • Data conversion for Windows-based systems such as

Customisation

  • We provide program customisation for both software feature enhancement as well as customised reporting
  • Customised report listings such as patient label formating, doctor listing etc
  • Data conversion for Windows-based systems such as Clinic Management System
  • Data extraction for customised reporting eg printing Patient records registered after Year 2000
  • Data extraction for customised summary reporting eg Sales Revenue Summary Report
  • Depending on project scope, we also provide customised development for special projects
On-site/Technical Support Service
  • You can access to our on-site/technical support services through our Assurance/Maintenance Programme.
  • As our Maintenance Programme subscriber, our team of technica support personnels would provide you with on-site service based on a regular maintenance schedule.

Remote Support

In many cases we can dial in remotely to client sites and even assume �virtual control� of a client PC which can be useful in allowing the client to demonstrate their problem and our support staff to work through the resolution as the customer watches.

TeamViewer

Turnkey are also pleased to offer our customers the TeamViewer service. TeamViewer establishes connections to any PC all around the world within just a few seconds. You can remote control your partner's PC as if you were sitting in right front of it. Find out why more than 4.000.000 users trust TeamViewer.

Simply clicking the link below immediately downloads the support program. Once you have done this, run the program and you will be prompted with a unique ID and Password which you quote to our support team.

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